Effective March 13th, 2020. 

Updated March 31st, 2020.

Due to an overwhelming amount of inquiries, any communications, including voicemails to Basketball World Toronto will be delayed. We appreciate your patience during this unprecedented time.

GENERAL INFORMATION

In compliance with the City of Toronto and Province of Ontario regulations due to the COVID-19 Pandemic, Basketball World Toronto (BWT) is temporarily closed.

For the safety of our participants, family members and staff, all BWT programs have been postponed until further notice.

PLEASE NOTE - The Province of Ontario has announced an extension on school closures until May 4th (and for permit holders until May 10th, 2020 - which is when we would be able to start our programs back up if possible).  Due to this closure, we need to postpone all programs until further notice and until we can ensure the safety of our participants, family members and staff. Please keep in mind, these deadlines may be extended and we cannot guarantee this date will not be re-extended.   

We will be sending out an email communication to all registered participants once we are able to resume our programs. Updates will also be listed on our website at www.bwt.ca.

FREQUENTLY ASKED QUESTIONS

CURRENT PROGRAMS

• Once we are able to resume our programs, we will provide an update on available options to complete the current season, if possible. All updates will on our website and sent by email.

MARCH BREAK CAMP (March 16-20, 2020)

• Credit - As per our company policy, any funds paid will be credited towards a future program.  This credit can be redeemed anytime before March 13, 2021. Please email youth@bwt.ca to use your credit.

• Refund - As per our company policy, there are no refunds on or after the Program Registration Deadline has passed, which was March 6, 2020.​​​​​
  • Any registered participant that requested a refund prior to March 6, please email youth@bwt.ca to confirm your refund.

  • All other participants, please see the credit policy above.

• We understand that these are unprecedented times, and we are actively looking for ways to offer a refund option to those who need it. Our employees have been directly impacted by this pandemic and we have incurred costs related to the preparation of this program.  As a small business, we need to determine if we are able to issue any type of refund. We hope to have an update in the coming weeks.

SPRING PROGRAMS

• We hope to be able to run our Spring programs once this closure has been lifted.  Once we have an update on the possibility of this, we will be back in touch.

FUTURE PROGRAMS (SUMMER or FALL 2020)

• We hope to offer our range of programs once the City of Toronto and Province of Ontario have lifted all restrictions and we are able to operate our business.

Thank you for your cooperation, support and understanding at this time.  We hope you and your loved ones are staying safe and healthy.

Basketball World Toronto Team

E&OE - Please excuse slight errors, omissions or any oversights.